FAQ
Questions and answers
Practical information for administrators, support engineers and end users.
Who is VALDEN for?
VALDEN supports both enterprise and personal remote access scenarios. Corporate teams get policy governance; personal users get a simplified sign-in and connect flow.
Which operating systems are supported?
Windows 10+, macOS 11+ and Linux x64 are supported. Linux remote-control scenario is optimized for X11 environments.
How is connection established?
After sign-in, each client receives a device ID and a temporary password. Connection requires both values and can be restricted by policy.
What if P2P is unavailable?
VALDEN uses TURN fallback automatically. Session status panel explicitly shows whether P2P or TURN mode is active.
Can file transfer be controlled?
Yes. File transfer is bi-directional, confirmation-based, and can be allowed or blocked by role and policy settings.
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